Automation & Integrations
Connections between services, data, and repetitive steps that slow a team down.
What it is
Small systems that move information, trigger actions, remove repeated copy-and-paste work, or connect tools that were never designed to talk to each other. Automation should make a process easier to inspect, not turn it into a mystery.
Problems it solves
- The same information is entered in multiple places.
- Work waits for a person to perform a predictable hand-off.
- Several services are useful individually but disconnected as a system.
Who it is for
Small teams, service businesses, and independent operators who want to reduce repeated work without losing visibility or control.
What it can become
- API and webhook integrations
- Scheduled reports and notifications
- Content, SEO, and publishing workflows
- Data synchronisation between tools
How client work moves
A clear path from problem to release.
We start with the repeated hand-off, define what must happen when a dependency fails, and leave a visible trail so the automation can be trusted.
- 01
Discovery
Clarify the problem, people, constraints, and what a useful first release must prove.
- 02
Planning
Turn the brief into a small, ordered plan with decisions, risks, and a realistic definition of done.
- 03
Development
Build in visible increments so the important parts can be checked while they are still easy to change.
- 04
Testing
Test the real paths: mobile, keyboard, errors, empty states, integrations, and the hand-off to the next person.
- 05
Launch
Ship with the domain, deployment, metadata, analytics, and a short record of what changed.
- 06
Support
Leave the system understandable and make room for fixes, small improvements, or the next sensible step.